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Luks Gazino Responsible Gambling

Gambling here is offered purely as entertainment, not as an income source. No outcome or profit is ever guaranteed. This page lists the responsible gambling rules step by step.

Self-exclusion steps

  1. Send your exclusion request from your registered email address.
  2. Confirm the request through the site.
  3. Pending payouts are completed once you confirm.
  4. Your account closes after those payouts finish.

These steps cover both the casino and sportsbook sections under one account.

Request frequency and reapplying

First request.
A self-exclusion request can be sent once every 90 days.
Reapplying condition.
A new request needs at least 30 days after the previous one.
Review right.
The platform reviews each request and may decline where needed.

Age limit and identity checks

  • Opening an account requires being at least 18 years old.
  • The registration form asks you to confirm this separately.
  • Age and identity verification rights are reserved by the platform.
  • Verification is completed with an ID card, passport, or driver's license.
  • Documents are reviewed through the independent provider KYCAID.

Are there instant limit-setting tools?

No self-service tool currently sets an instant deposit, session, or bet limit. The only way to restrict play is a self-exclusion request.

  • Advantage: The exclusion process runs on a clear timeframe.
  • Advantage: A request can be tracked through your registered email.
  • Note: No instant, self-adjustable limit tool is currently offered.
  • Note: A new request requires a 30-day waiting period.

Where can questions be sent?

You can send your exclusion request and other questions to support. Use the email address registered to your account when reaching out. A request sent from a different address may not be verified.

Frequently Asked Questions

How do I exclude myself from play on Luks Gazino?

Send your request from your registered email, then confirm it on the site. Your account closes once pending payouts are done.

How often can I submit a self-exclusion request?

You can submit a request once every 90 days. Lifting it requires a new request at least 30 days later.

Is there an instant deposit or bet limit tool?

There is currently no instant limit tool. The only way to restrict play is a self-exclusion request by email.